Under what circumstances will my order of Flowers/Gifts are substituted?
Occasionally, the substitution of Flowers/Gifts is necessary due to temporary availability issues. It may be substituted with a different type of flower/gift or the color. But this is only on exceptional circumstances and we always seek permission from the recipient. But due to time constraint it is not always possible to take approval of senders. However, we ensure to preserve the standard of professionalism, quality and the value of Gifts.